We've been using Anchor for 3 months and the pros are:- trash pickup is efficient- prices seem reasonable/discounted- usually when calling in, calls are taken swiftly- staff is usually friendlyCons:- since we started using Anchor, I've had to call every other Friday (minus one Friday) because recycling hasn't been picked up.- during some of these calls, have had to address that trash was also dumping recycling.- have obviously not gotten much traction on resolution around recyclingOverall, I feel like it's still one of the better options around for trash service but if you're on the fence of using a service versus handling at local dump, I'd say a vote for local dump, especially in Johnston county. The guys out there are friendly, helpful and it's free!
Response from the owner: Thank you for sharing your experience with us. We’re glad our pricing, trash pickup, and customer service have met your expectations, and we appreciate your kind words about our team. We’re sorry for the recurring issues with recycling service — missed pickups and improper handling are not acceptable, and we’re reviewing your route to correct this. We value your feedback and are committed to improving your recycling reliability moving forward.
