Your Billing Questions Answered:
How do I setup online access to make a payment?
Access to pay online is setup when your account is opened. To login, the user id is your account number, and the password is the last four digits of the phone number we have on file. THIS IS ONLY FOR A ONE TIME DRAFT. If you would like auto-draft for the quarterly payment that can be done online.
When is my payment due?
Anchor Disposal bills Quarterly. The due dates for our billing cycles are January 1st, April 1st, July 1st, and September 1st. All invoices are sent 30 days prior to the due date via mail or e-bill depending on what you signed up for.
Can I pay monthly or yearly?
While Anchor Disposal bills you quarterly to keep our cost low you CAN pay monthly or yearly through your bank. It’s just up to you to make sure the payments are in by the 1st of each month to avoid a late fee.
Rate For Service
Customers will be billed in advance by Anchor Disposal, LLC on a periodic basis (e.g., monthly, quarterly, annually). The invoices represent Anchor’s offer to provide such services for the specified billing period. By accepting Service and providing payment, the customer agrees to continue the service for the billing period. Customer agrees to pay Anchor Disposal the invoiced amount (rate) within thirty (30) days of the date of the invoice. Invoices can be paid online at www.AnchorDisposal.com. Anchor Disposal, LLC may increase the rate for collection services, and customers may terminate or choose to not renew services after each billing period without penalty. The customer understands and agrees that Anchor Disposal will not refund, or pro-rate, or return any amounts previously paid by the customer to Anchor Disposal in advance for monthly or quarterly pre-paid services unless 30-day notice is provided. Annual prepaid services that are cancelled by the customer prior to the end of the annual term will be refunded for the amount of unused days left in the annual term. Additionally, if a customer fails to timely pay an invoice, Anchor Disposal may terminate or suspend services until full payment is received. If a customer’s service is suspended for non-payment, customers may be charged a fee to restart service.
Charges & Additional Services
In addition to the rate for service, Anchor Disposal, LLC reserves the right to charge customers an additional fee for additional services provided by Anchor to the customer, whether requested or incurred by the customer, including, but not limited to, reactivation service, extra pickups or trip charges, waste overages and overflow. Anchor Disposal reserves the right to increase the rates on an annual basis to account for increases in disposal, processing, and/or transportation costs and to cover increased costs due to uncontrollable circumstances, i.e. changes in the frequency of collection, collection schedule, number, capacity, and/or type of equipment, and any changes to the charges payable under terms will be agreed to by payment of the invoice reflecting such changes, or by the actions and practices of the parties.